Booking, Payments & Policies
What If I'm Not Happy or Notice Damage?
By the SoFlo Detailing TeamPublished 2026-10-112 min read
Quick Answer
Tell us before we leave or within 24 hours with photos. We will make it right by fixing it, re-doing the area or refunding the service as set out in our Terms.
The short answer
Detailing cannot remove every permanent stain, scratch or defect, and pre-existing damage is not covered.
Ready to book?
You pay a $25 deposit to reserve your time. It comes off your total, and the balance is paid after the detail is done. Reschedule at least 24 hours ahead to keep your deposit.
Related Questions
Do you take before photos?
We may photograph the vehicle for quality records.
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