Booking, Payments & Policies
What Is the Cancellation Policy?
By the SoFlo Detailing TeamPublished 2026-10-112 min read
Quick Answer
Cancel or reschedule at least 24 hours before your appointment and your deposit carries over. Inside 24 hours we ask you to reschedule; if you do not, the $25 deposit is kept.
The short answer
We hold your time and turn other customers away, so last minute cancellations cost us the slot.
The time we receive your call, text or email counts for the 24 hour rule.
Ready to book?
You pay a $25 deposit to reserve your time. It comes off your total, and the balance is paid after the detail is done. Reschedule at least 24 hours ahead to keep your deposit.
Related Questions
What if I don't show up?
No-shows and no access to the vehicle lose the deposit.
What if you cancel?
We reschedule at no cost or refund the deposit.
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